Privacy policy

This policy explains what information the mobile game Bounce Blade ("the game") collects, why, who it is shared with, and the choices you have. The game is made by FlashBite Studios ("we", "us"). Contact: support@flashbitestudios.com.

The short version

• You can play without creating an account or giving us your name or email.
• Your progress and settings are saved on your device.
• Online play uses Unity Gaming Services, which gives you an anonymous player ID and stores your player name, friends and blocks so matchmaking, rooms and friends work.
• Ads are optional rewarded videos shown only when you choose to watch one. They are served by Google AdMob. Where the law requires it we ask for your consent first. On iOS, Google gets your advertising identifier only if you allow tracking.
• We never sell your personal information for money. You can delete your online profile in the game at any time.

1. Information stored on your device

The game saves your profile on your device: player name, level and experience, coins and gems, unlocked and equipped cosmetics, match statistics, settings, the players you have blocked and your acceptance of the terms of use. This data stays on your device and is not sent to us. It is removed when you uninstall the game.

2. Online play (Unity Gaming Services)

When you use an online feature (quick match, private rooms, LAN play or friends), the game signs in to Unity Gaming Services, provided by Unity Technologies:

• Anonymous account: a random player ID created automatically. It is not linked to your real name, email, phone number or Apple ID.
• Player name and tag: the name you choose plus a number (for example Name#1234), so friends can find you. Other players can see it. Names are checked against a filter for offensive words.
• Player ID shared in games: your player ID is sent to the devices of the other players in the same room or match, so that they can report or block you.
• Friends: your friends list, friend requests, players you have blocked, and your presence (online, in a match or in a room), shown to your friends.
• Matchmaking, rooms and relay: to connect you with other players, the services process your IP address and connection details and the gameplay data exchanged during a match (positions and inputs).
• Service diagnostics: technical information such as errors and device type, used to keep the services working.

We use this information only to provide online play, friends and safety features.

3. Advertising (Google AdMob)

The game shows rewarded video ads only when you tap to watch one. There are no banner or automatic ads. Ads are provided by Google AdMob. To show, measure and prevent fraud on ads, Google's software may collect:

• Device identifiers: on iOS, the advertising identifier (IDFA) only if you allow tracking through Apple's prompt. Otherwise Google uses identifiers that are not shared across apps.
• IP address, which can be used to estimate your general location (city or region, never precise GPS).
• Device and app information: model, operating system, language and app version.
• Advertising and interaction data: which ads were shown, taps and views.
• Diagnostics: crash and performance data.

Your choices:

• Consent: in the European Economic Area, the United Kingdom and Switzerland, Google's consent form asks before ads use your data for personalisation. In US states with privacy laws, you can opt out of the use of your data for targeted advertising (which may count as a "sale" or "sharing" under those laws). You can change your choice at any time in Settings → Account → Ad privacy (shown where the law requires it).
• Tracking (iOS): you can allow or deny tracking when asked, and change it later in iOS Settings → Privacy & Security → Tracking.

If you decline, you can still watch ads, but they will be less personalised. You can also play without watching any ads.

Google uses this data as described in its own policies: Google Privacy Policy · How Google uses information from apps that use its services.

4. Support and player reports

If you contact us, or report a player from the game, your email app opens with a message to us. We receive your email address and your message. The message also contains details the game fills in: your player tag and player ID, the reported player's name, tag or ID, where you saw them, the time, and the game version and platform. We use this only to answer you and to deal with the report (for example, removing an offensive name or blocking an abusive player).

5. Why we use information (legal bases)

• To provide the game and its online features you ask for (performance of a contract).
• With your consent: personalised ads and tracking. You can withdraw consent at any time as described above.
• Legitimate interests: keeping the game secure and fair, preventing abuse and fraud, handling reports and fixing problems.
• Legal obligations, where they apply.

6. Who we share information with

• Unity Technologies (Unity Gaming Services) processes online-play data on our behalf: Unity Privacy Policy.
• Google (AdMob and its consent tools) for advertising, as described in section 3.
• Other players see your player name and tag, their devices receive your player ID when you play together, and your friends see your presence.
• Authorities, if the law requires it.

We do not sell personal information for money.

7. International transfers

Unity and Google may process data in the United States and other countries. They use safeguards such as the European Commission's Standard Contractual Clauses where required.

8. How long we keep information

• On your device: until you uninstall the game.
• Online profile: until you delete it. Deleting it removes your player ID, name and tag, friends, requests and blocks from Unity Gaming Services.
• Support emails and reports: as long as needed to handle them and keep the community safe, then deleted.
• Advertising data: kept by Google under its own retention policies.

9. Your rights and choices

• Delete your online profile in the game: Settings → Account → Delete online profile. Progress saved on your device stays.
• Block a player: from the friends list, rooms or online results; manage the list in Settings → Account → Blocked.
• Ad privacy and tracking: see section 3.
• Access, correction, deletion, portability and objection: depending on where you live (for example the EU or UK under the GDPR, California and other US states, or Canada under PIPEDA), you may have the right to access, correct, delete or receive a copy of your personal information, or to object to or limit its use. Email us at support@flashbitestudios.com. Because the game uses anonymous accounts, include your player tag (shown in Settings → Account) so we can find your data. We will not treat you differently for using these rights.
• Complaints: you can complain to your local data protection authority (in Canada, the Office of the Privacy Commissioner of Canada).

10. Children

Bounce Blade is not directed at children under 13, and we do not knowingly collect personal information from children under 13 (or the minimum age in your country). If you believe a child has given us personal information, contact us and we will delete it.

11. Security

Online services use encrypted connections. No method of storage or transmission is completely secure, but we and our providers take reasonable steps to protect your information.

12. Changes to this policy

If we change this policy, we will post the new version here and update the effective date. If the changes are significant, we will also tell you in the game.

13. Contact

FlashBite Studios. Email: support@flashbitestudios.com